Frequently Asked Questions (FAQs)

Booking your dream villa is easy! Simply visit our website, choose your destination, travel dates, and preferences, then explore our curated selection of luxury villas. Once you find the perfect villa, you can either book directly online or reach out to our property manager for assistance. Our dedicated team is here to support you throughout the entire booking process.

Yes! Every villa listed on spainvillaholidays.com is handpicked and personally inspected by our team. We ensure that each property meets strict standards for quality, comfort, and safety — so you can enjoy complete peace of mind during your stay.

Definitely! We offer personalized travel advice and booking support tailored to your needs. Contact our travel experts for recommendations and help selecting the perfect villa that fits your preferences and holiday plans.

Yes, we offer a range of concierge services to enhance your vacation experience — including airport transfers, private chef services, event tickets, excursion reservations, and more. Explore our Concierge Services page for details.

Our dedicated team is here to assist you. If you have special requests or need assistance during your stay, simply get in touch with us, and we’ll make sure your needs are met.

Minimum stay requirements vary by villa and depend on the property owner’s terms. Details can be found on each villa’s listing page.

Booking policies differ between villas. Check the specific cancellation and change policies on the villa’s listing page. For assistance, you can contact our support team.

If you encounter any issues during your stay, contact our support team immediately. We’ll work to resolve the problem and ensure you have a memorable experience.

Pet policies vary by villa. Check the pet-friendly information on each villa’s listing to see if they accommodate pets.

Reservations can be canceled only in written form. Refunds are applicable under the following conditions:

• 100% refund: If canceled from the booking date up to 45 days before the scheduled arrival.
• 80% refund: If canceled from the booking date up to 30 days before the scheduled arrival.
• 70% refund: If canceled from the booking date up to 10 days before the scheduled arrival.

We request a security deposit as a precautionary measure to cover any potential damages or excessive cleaning costs during your stay. It’s a standard practice in the vacation rental industry to ensure the property is well-maintained. If the property is left in the same condition as when you arrived, the deposit will be promptly refunded in full via credit card or wire transfer — after a property inspection.

We offer various discounts and special promotions throughout the year — including early booking discounts, last-minute deals, and seasonal offers. To stay updated, visit our website or subscribe to our newsletter.

ATOL bonding applies only to package holidays (flights, car hire, etc.). Since we offer accommodation-only bookings, the ATOL bond requirement does not apply. We are still fully committed to ensuring a safe and enjoyable experience.

You have two straightforward payment options:

• First Installment: Pay 50% within two days of booking.
• Second Installment: Pay the remaining 50% no later than 45 days before your arrival.

Full payment is required if booking within 10 weeks of departure. The damage security deposit is included with the rental deposit to guarantee the property’s integrity.

Some property owners request privacy regarding the property’s actual name or location. We use alternate names that reflect the property’s character and setting — while respecting privacy.

Property addresses are provided in your booking contract after your reservation is confirmed. The contract includes full details so you can plan your arrival with confidence.

It depends on your destination and travel plans. If you plan to relax at your villa, a car may not be necessary. However, for rural properties or sightseeing trips, a car can be very useful. We recommend HolidayExtras.com for convenient and commission-free car rentals.

Absolutely! Our Concierge Team can arrange activities like snorkeling, private golf lessons, in-house chefs, and more. Simply contact us with your requests, and we’ll make it happen. (Note: free concierge service applies to holidays, not events like weddings.)

Yes, all properties include bed linen and towels — ready for use upon arrival.

Of course! Whether you need a live-in nanny or a few hours of help, submit a Concierge Request after your booking, and we’ll arrange it for you.

We’d love to! From massages and wine tours to special activities, we can create a unique celebration. Submit a Concierge Request with your ideas, and we’ll handle the rest.

Most of our villas are family-friendly, and around 90% of our guests are families. Property descriptions clearly mention any limitations. Contact our team if you need confirmation about specific properties.

Yes, most properties include cots and high chairs (usually at no extra cost). To ensure availability, submit a Concierge Request after booking.

Many villas offer heated pools, sometimes for an additional fee. Water temperature depends on weather and system efficiency. Check the listing or contact our team for exact details.

Your health and safety are our top priorities. We follow all local and international health guidelines, with thorough cleaning and sanitization in every property.

Flexible Booking: We offer flexible booking options in case your plans change.

Stay Informed: Check the latest travel advisories and entry requirements before your trip.

Explore our villas across Spain’s most stunning destinations — from beachfront escapes to family-friendly retreats. With exceptional amenities, prime locations, and dedicated concierge services, spainvillaholidays.com offers everything you need for an unforgettable holiday.